Listed below are some of the most frequently asked questions in connection with website design, along with answers.


If you have a question that's not answered here, or you want to talk to us about any aspect of your website design, setting up or changing your website, web hosting, website maintenance or domain name registration please feel free to contact us to discuss your needs.

 
How long will it take for my website to be designed?

The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will work to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.

 
Will we need to have a meeting in connection with the website design?

In the majority of cases a meeting isn't necessary and most of our websites are generally completed with contact via email and telephone only. We place suggested website designs onto the Internet in a private place where only yourselves and us can view the content. We then speak with you regularly throughout the development process to discuss the work in progress to ensure the design and functionality is exactly what you want.

 
Once my website design is completed -what aftersales service do you offer?

We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer website maintenance so that your website need never get out of date.

 
Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?

You may move your website to another web hosting service at any time. Upon request, we will provide you with a copy of your site on CD, after completion of the project. This copy of your website is for your retention.

 
In what format should I supply words and photographs about my business for my new website?

It is helpful to us if you are able to provide text and photographs in electronic form - for example, the files output by a digital camera and the words in MS Word or similar format. If this is not possible, we can help get your information ready for use on the website. If you are not comfortable writing the content for your site, we offer professional copy writing services as a part of some of our packages.

 
Will my website design be "Search Engine Friendly"?

All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc. We will optimize your site and ensure that you are listed on Google, Bing and other search engines so that potential customers can find you.

 
How to choose which web designer to design my website ? Why choose Euphorbia Infotech?

What knowledge should your web design company have? Which website design company should I choose? 
Read more about Euphorbia Infotech and why you should choose us for your next project ...

 
I run a small/medium size business and want an online presence to promote my business in a professional manner to new customers and to provide a more professional image to existing customers. What do I need to achieve this?

You need a professionally developed website, a domain name, and hosting facilities for your website. You also need the website to be uploaded onto your hosting facilities and promoted to the search engines. We provide all of these functions as a part of any of our web design packages.

 
 
If I choose a CMS System or Content Management System - can I be sure that my webpages are "Search Engine Friendly"?

Yes with the  CMS Systems all web pages created are Search Engine Friendly - you can even add your own search engine meta tags to each individual web page if desired. The CMS tools are easy to use - effective and intuitive.

 
I hear that there are hidden costs associated with web design services. Is this true?

No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.

 
Do I need a database on my website?

This will depend upon the amount of information you wish to be displayed on your website. If you have many products/services, then it may be advantageous to have a database incorporated into your website design. We will discuss this in detail with you and if a database is advised we will explain in detail exactly how this will work. We can tailor your website design to suit your specific requirements. 

 
How do I update my website?

There are many different methods which can be used to update websites. The method you choose and the functionality we build into your website design is solely up to yourself although of course we will be glad to advise you which method will suit your needs.

If you have a small website consisting of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask us to carry out these changes for you. Other methods which are frequently chosen are largely dependent upon how much data or information and pictures you have and how you store this information at present.

We can provide an on line content management system where you can either update individual products/pages/services or particular sections of your website. e.g. company news.

Alternatively we can provide functionality such that you can upload your entire product ranges to the website in one action using spreadsheets etc. We can also add databases if you wish.

 
Am I tied into Euphorbia Infotechs for any site maintenance or updates I wish to do once my website is designed?

No, once your website is designed it belongs to you and you can hire anyone to update it for you - although of course we offer this service and would be happy to be an ongoing provider to update your site. Our costs for this service are very reasonable.

 
Will everyone see my website the same?

Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing.

 
Can you provide all our needed web design and hosting services?

Yes - we are your one stop company to provide all your web services. No more not knowing who to call if you have problems - we can register your domain name - design your website - provide your web hosting and arrange your email accounts for you. 
Click here to read more about our web design and hosting services....

 
Do you guarantee that my site will always be available?

No web hosting service can guarantees 100% uptime. However we can say that our servers have had 100% up time for many years. Should our servers have any problems we do have the necessary backups in place to deal with this issue very quickly. Our servers our located in a state of the art data center located in Texas with multiple redundant backbone connections and no single point of failure. Our servers are monitored 24/7 to ensure uptime and performance. If any issues arise, we will usually know about it before our customers and take action immediately.

 
What is Flash and will you use it in my website?

Yes we do use Flash. Flash is a technology used to add visually appealing custom animations, menus, gallerys, etc. It is important to note that it is unwise to use Flash to create an entire website or even entire pages of your website as search engines are not able to read the content of Flash and therefore any words used in animations will not be indexed by the search engines. We generally believe that most business websites will benefit from a Flash Banner Rotator on their homepage and include this custom feature in the price of all of web design packages. For an example of a homepage banner rotator we customized, check out the site we built for Advanced Tower Services, Inc. The Gallery on Advanced Tower's Site is also built in Flash.

 
Can I get e-mail with my website?

Yes you can have email and you will probably wish you set-up several email addresses e.g. sale@your-domain.com, info@your-domain.com, john.smith@your-domain.com

 
Can I see how many visitors I've had to my website?

Yes we provide web tracking software which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.

 
Do I need to install any software?

No, we do all the work to install your site for you after it is complete. We also offer one year of free web hosting on our high performance web servers for free as a part of every website package.

 
Can I have an e-commerce system for my website?

Yes you can. We have Secure Servers (SSL) which use the latest encryption methods to ensure that your customers can buy from you website knowing that the information they enter is secure and safe. If you want customers' payments processed online we can interface with online payment processors like Authorize.net or any third party you want to use.

 
When can I update my website content?

If the website we have designed for you includes a Content Management System then you can access your Administration Areas from anywhere as long as you have an internet connection and make updates instantly as frequently as you wish. If your website is a smaller website and was designed without using this type of system and you don't have any HTML skills, then we can update the website for you. Our charges are very reasonable.

 
Is there any training provided with the Content Management System - CMS?

The Content Management Systems really are very easy to use and do have explanatory notes included where necessary. We run through the administration screens with you when we design the site for you - however if at any time you have any questions we are available by phone or email to run through the procedures or answer any queries you may have

 
How much will a website cost me?

The cost of a website varies depending on the site and complexity. A small website with just a few static pages could cost around $500 whereas a full ecommerce website with a large number of pages and a CMS system could cost any where between $1500 and $5000. Please contact us today for more information and a free, customized quote. We offer great packages that start at $499-$999 that include design and development of a static site, with email contact forms, a custom flash animation on the homepage, etc. View our package pricing.....

 
How can I accept credit cards on my website?

There are various methods available to you. We would need to talk to you to established you requirements and the best method for your company. There are essentially two main methods of accepting credit cards. The first method is where you use your own card machine and process the card payment yourself and the second method uses an online clearance company. Once you are sure which method you wish to use, we can design your website accordingly. Read more about online storefront websites designed to suit your requirements......

 
How many pages can I have on my website?

As many as you like. From a search engines point of view - The more the better!

 
I already have a website and I need it updating, can you help me?

Yes, we would be happy to look at you existing website and give you a quote for updating it.

 
Do you redesign existing websites?

Yes we do. We can redesign you site, retaining your company's corporate style or we can redesign to give you a complete new image. Is your website up to date - let us provide you a Free of Charge Website Evaluation - we can redesign your website to take advantage of the latest web technologies


 
Do you display any banners or pop-up ads on my website?

Absolutely not! - It's your website and you have total control over the contents and who advertises on it.

 
What if I do not like the design?

We will show you design proofs at each step of the process which can be critiqued and changed as needed to make sure you are 100% happy with your final website design. We start the process with a catalog of suggested design/feel proofs so you can give us an idea of how you'd like the site to look. We then build you a custom site based on the general look and feel you desire. We won't stop until you are 100% satisfied with the work. Nothing is final until you say it is satisfactory.

 
If I use your web hosting & email facilities can you provide Spam filtering services?

Yes we offer a great Spam Filtering Service and include it for one year absolutely free with any website package.


 
Will I find my website on the search engines?

Yes we always design websites to be search engine friendly.

 
Once my website design is completed can you provide web hosting ?

Yes you can arrange to host your website on one of our high performance web servers. We include one year of high performance web hosting for free with all website packages, a $199 value.


 
Now you have completed the website design - can I arrange that all my email goes through you and can you also provide Spam Filtering for my emails?

Yes - we can set up as many email boxes as you require and we also have an excellent Spam Filtering Service which gets rid of those unwanted spam emails. Our spam filtering service automatically reads every email sent to you and decides whether to move it to a special spam holding mailbox or to send it on to you. 


 
Why should I choose Euphorbia Infotech for my Web Development Company?

We are an established web development company delivering web design and internet development services of any complexity to clients in Albuquerque, New Mexico and throughout the United States. Being in the IT business for many years we have all around web development expertise. Read more about our web development services...

 
Can I have a professional email address?

Does your email address look professional? Is your web hosting company flexible? It is amazing to find that in this day and age, some companies have still not realized how important their email communications are. Your email address may actually be more important to your image than your logo, letterhead or business cards combined!

 
Why choose Euphorbia Infotech as my Website Design Company? What qualities do the websites designed by Euphorbia Infotech have?

We design websites that are user-friendly. Websites that are visually appealing, creative in design and also have great functionality. They are effective as business tools. We know the value of the different web design features which can be used and we know which design features work and why they work.

 
Can I register a domain name through Euphorbia Infotech?

Yes absolutely! Domain registration is an important service we offer and we include a free domain name registration with every website we build.


 
Who owns the website once the website design is completed?

The website belongs to you - we send you a copy of the website on cd at your request. This copy is for your retention and should you wish to use another web design or web hosting company - you are completely at liberty to take this copy to them for them to use.

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Feel free to contact us at: info@euphorbiainfotech.com
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